Why Use MSN Business & Compliance

The key to a well implemented ISO 9001 system is whether you feel it benefits the running of the business outside of maintaining certification. Does the management system align to the business strategy, use lead objectives and planning, measure performance, encourage communication, and provide continual improvement across the business?

Experienced Gold Coast Consultant & Auditor

MSN Business & Compliance was founded by Mark Neale who has spent over 20 years working with ISO 9001, including 10 years in an Integrated Management System (IMS) role maintaining Quality Assurance, Occupational Health & Safety and Environmental Management. Mark has completed Exemplar Global certified training as a Lead Assessor for ISO 9001, ISO 45001 and ISO 14001 standards.

Over the past five years we have completed audits for civil, mechanical and electrical building services and design, architects and construction, hydraulic and fire consultants, precast concrete product manufacturers, switchboard manufacturers, heavy plant manufacturers, quarries, telecommunication tower construction and maintenance, cloud-based IT services, marine vessel transport services, manufacture and supply of quarry products and local council road construction and maintenance.

Electrical Engineering Expertise

During a career spanning 20 years Mark has held various electrical engineering and management roles across manufacturing, water, power & energy and mining. Direct industry & project engineering exposure includes Network Control System (generator backup to mains / load shedding) for large building infrastructure, Power Station automation, Shiploaders, Waste Water Treatment and Pumping Stations, Dragline control/monitoring, Environmental Systems using air balance and smoke extraction. These roles have resulted in extensive experience working with ISO 9001, ISO 45001 & ISO 14001 compliant business systems, both in Australia and overseas. Tertiary qualifications include Lead Assessor ISO 9001, ISO 45001 and ISO 14001 standards, BTec Electrical Engineering & Cert IT Workplace Health & Safety.

Business Experience

As a Director and partner in a previous business, I have demonstarted ISO management compliance from integration of Stakeholder Risk and Opportunity to Financial and Human Resources, Legal Compliance, Sales / Marketing and Tendering, and Operational Delivery. Risk Management included product and service delivery, payment terms, financial instruments, T&C's, penalties, and Stakeholder conflict resolution.

Our Guarantee

MSN Business & Compliance guarantees that its completed systems will meet the requirements of the International Standards. Any non-conformance found internally or externally are rectified at no cost, provided the system remains active with internal audits and the review and improvement process.