Why Use MSN Business & Compliance

Experienced Gold Coast Auditor

MSN Business & Compliance was founded by Mark Neale who has spent over 20 years working with ISO 9001, including 10 years in an Integrated Management System (IMS) role maintaining Quality Assurance, Occupational Health & Safety and Environmental Management. Mark has completed Exemplar Global certified training as a Lead Assessor for ISO 9001, ISO 45001 and ISO 14001 standards.

Over the past three years we have completed audits for civil, mechanical and electrical building services and design, architects and construction, hydraulic and fire consultants, precast concrete product manufacturers, switchboard manufacturers, heavy plant manufacturers, quarries, telecommunication tower construction and maintenance, cloud-based IT services, marine vessel transport services, manufacture and supply of quarry products and local council road construction and maintenance.

Electrical Engineering Expertise

During a career spanning 20 years Mark has held various electrical engineering and management roles across manufacturing, water, power & energy and mining. Direct industry & project engineering exposure includes Network Control System (generator backup to mains / load shedding) for large building infrastructure, Power Station automation, Shiploaders, Waste Water Treatment and Pumping Stations, Dragline control/monitoring, Environmental Systems using air balance and smoke extraction. These roles have resulted in extensive experience working with ISO 9001, ISO 45001 & ISO 14001 compliant business systems, both in Australia and overseas. Mark holds tertiary engineering qualifications as well as a Cert IV in Work Health & Safety.

Business Experience

Mark has been previously party to establishing and running his own company for over 12 years. During this time he introduced and maintained the company’s ISO 9001 Quality / AS 4801 OHS / ISO 14001 Environmental Integrated Management System, ensuring total integration of stakeholders risks and opportunities with day-to-day operational activities. He also maintained the role of Managing Director of the company, contributing to the strategic objectives and high level business requirements before leaving the company to focus on MSN fulltime.

Our Guarantee

MSN Business & Compliance guarantees that its completed systems will meet the requirements of the International Standards. Any non-conformance found internally or externally are rectified at no cost, provided the system remains active with internal audits and the review and improvement process.